What we give, we get back: Investigating the dimensions that influence knowledge sharing on profit enterprise in Indonesia

Authors: Saide Saide, Astuti Endang Siti, Indrajit Richardus Eko, Trialih Rahmat, Diniaty Amirah, Dewi Fitriyana, Herzavina Herzavina


 

Abstract: 

Purpose

As prior study offered further general context of knowledge management approach while misplaced more personal behavior development in the context of knowledge sharing practices, this study examined whether and why personal factors predict knowledge sharing practices. This study aims to integrate and analyze indicators such as altruism, grant, interaction ability and knowledge sharing participation to develop a comprehensive behavioral model.

Design/methodology/approach

Structural equation modeling was used to check the research hypotheses framework with 268 samples of eight profit companies in Indonesia, divided into broadcasting, banking and services company.

Findings

The results showed that altruism and interaction ability factors are significantly correlated with knowledge sharing participation. The findings may help companies and workers to initiate knowledge sharing implementation and encourage knowledge sharing in the internal company.

Research limitations/implications

The research focused on profit company in a single province in Indonesia. Further research may extend the study with a focus on non-profit organizations (e.g. academic institutions) and different geographical areas.

Practical implications

Managerial ideally creates standardization or regulation that to encourage participation of workers for transfer their knowledge. In this aspect, the company needs to organize, such as formal/informal training and meeting to make their workers more confident to communicate with each other.

Originality/value

Prior studies explored knowledge sharing behavior in a general sense; this paper examined the phenomenon specifically within the context of broadcasting, banking and services company in Indonesia, then analyzed the potential for a company to enhance their knowledge sharing strategy.

Full article: https://www.emerald.com/insight/content/doi/10.1108/JSTPM-06-2018-0056/full/html


Saide Saide received the bachelor’s degree with the Department of Information System, Faculty of Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau-UIN SUSKA Riau, Indonesia, in 2013, the master’s degree from the Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan, in 2016, and the master’s degree from the Departmentof Information System, Sepuluh Nopember Instituteof Technology (ITS Surabaya), Surabaya, Indonesia, in 2016, all in information systems and knowledge management. He is currently a Lecturer with the Department of Information System, Facultyof Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau - UIN SUSKA Riau. He was a Visiting Scholar and Research Collaboration withTampere University, Finland, a Researcher with the Department of Information Management, National Taiwan University of Science and Technology, a Project Management with EnReach - Energy Research Center, UIN SUSKA Riau, Indonesia. He has authored numerous articles published in SSCI/SCI journals such as Big Data, Technology Analysis & Strategic Management, IEEE Transactions on Engineering Management, and Journal of Enterprise Information Management, International Journal of Innovation Management, Journal of Science and Technology Policy Management, and International Journal of Business and Society. His research interests include knowledge management, information system, and IT-business strategy.

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