Knowledge sharing behavior and quality among workers of academic institutions in Indonesia

Authors: Saide, Trialih, R., Wei, H.L., Anugrah, W.  
While studies have highlighted the importance of knowledge sharing in organizations to help improve performance, there is still a difficulty among workers to share knowledge due to the fear of losing valuable knowledge. In this article, we present a study investigating factors that influence knowledge sharing among workers of academic institutions, specifically aiming to develop a deeper understanding of knowledge sharing practices and quality of knowledge shared. While most studies relating to aspects of knowledge management are concerned with the service industries, academic institutions have not received much attention, especially in Indonesia. We validated our measures and tested our research model using 337 respondents. We conclude that soft and hard rewards, communication skills, and enjoyment to help others are key factors that influence knowledge sharing behavior. Finally, recommendations and implications are discussed to help institutions guide their efforts to build knowledge sharing strategies.


Full Article: https://www.scopus.com/record/display.uri?eid=2-s2.0-85036536984&origin=resultslist&sort=plf-f&src=s&sid=1be4936e138fe098819727d1ed98af3c&sot=autdocs&sdt=autdocs&sl=18&s=AU-ID%2857188873069%29&relpos=4&citeCnt=1&searchTerm=  

 

Saide Saide received the bachelor’s degree with the Department of Information System, Faculty of Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau-UIN SUSKA Riau, Indonesia, in 2013, the master’s degree from the Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan, in 2016, and the master’s degree from the Departmentof Information System, Sepuluh Nopember Instituteof Technology (ITS Surabaya), Surabaya, Indonesia, in 2016, all in information systems and knowledge management. He is currently a Lecturer with the Department of Information System, Facultyof Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau - UIN SUSKA Riau. He was a Visiting Scholar and Research Collaboration withTampere University, Finland, a Researcher with the Department of Information Management, National Taiwan University of Science and Technology, a Project Management with EnReach - Energy Research Center, UIN SUSKA Riau, Indonesia. He has authored numerous articles published in SSCI/SCI journals such as Big Data, Technology Analysis & Strategic Management, IEEE Transactions on Engineering Management, and Journal of Enterprise Information Management, International Journal of Innovation Management, Journal of Science and Technology Policy Management, and International Journal of Business and Society. His research interests include knowledge management, information system, and IT-business strategy.


 

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