User Behavior Analysis in Academic Information System Using Unified Theory of Acceptance and Use of Technology (UTAUT)

Authors: Idria Maita, Saide, Richardus Eko Indrajit, Ade Irmayani


 

Abstract: 

This study discusses the behavior of users of academic information systems that exist in the university Abdurrab Pekanbaru using UTAUT model. UTAUT is a combination of eight user acceptance of technology models that have been developed previously. UTAUT is also used by some researchers to see the intentions and behavior of information technology users in the field of education. The purpose of this research is to find empirical evidence that the determinant factors of SIMAK utilization (performance expectancy, effort expectancy, social influence, facilitating conditions) influence behavioral intention. The four constructs of UTAUT are moderated by gender and age variables. The underlying phenomenon of this research is not optimal in using of SIMAK by the academic community, so that the existence and using of SIMAK is not maximal and it's utilization not measured for all academic communities. Data is obtained through 202 questionnaires distributed to respondents. Data analysis techniques use linear regression with tool of SPSS. The results of this study indicate that the variable of performance expectancy, effort expectancy, and social influence have a significant influence on behavioral intention. While the variable of facilitating conditions have an effect but not significant on behavioral intention.

 

Full article: https://dl.acm.org/doi/abs/10.1145/3230348.3230351 


Saide Saide received the bachelor’s degree with the Department of Information System, Faculty of Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau-UIN SUSKA Riau, Indonesia, in 2013, the master’s degree from the Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan, in 2016, and the master’s degree from the Departmentof Information System, Sepuluh Nopember Instituteof Technology (ITS Surabaya), Surabaya, Indonesia, in 2016, all in information systems and knowledge management. He is currently a Lecturer with the Department of Information System, Facultyof Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau - UIN SUSKA Riau. He was a Visiting Scholar and Research Collaboration withTampere University, Finland, a Researcher with the Department of Information Management, National Taiwan University of Science and Technology, a Project Management with EnReach - Energy Research Center, UIN SUSKA Riau, Indonesia. He has authored numerous articles published in SSCI/SCI journals such as Big Data, Technology Analysis & Strategic Management, IEEE Transactions on Engineering Management, and Journal of Enterprise Information Management, International Journal of Innovation Management, Journal of Science and Technology Policy Management, and International Journal of Business and Society. His research interests include knowledge management, information system, and IT-business strategy.

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