Knowledge exploration–exploitation and information technology: crisis management of teaching–learning scenario in the COVID-19 outbreak

at Monday, December 07, 2020 | 0 komentar

Authors: Saide Saide, Margaret L Sheng

Abstract: 

Education institution closure is considered as an effective way to prevent coronavirus (COVID-19) pandemic. However, there are several challenges concerning teaching and learning activities (knowledge transfer) in crisis times such a COVID-19. This study aims to provide a holistic view of knowledge transfer and information technology scenario in the education sector during COVID-19 or another uncertain environment. A systematic literature review was conducted by several search techniques such as study selection, synthesis of papers, and reporting the results. A total of 290 peer-reviewed research studies were carried out. These articles were filtered, and 51 relevant articles were selected. The study mainly contributes by illustrating the schema or scenario of effective knowledge transfer of the teaching–learning process in the context of coronavirus crisis through maximising the information technology (IT) tools and knowledge management (KM) approach. Several factors namely IT tools of remote and online learning, knowledge exploration–exploitation, education’s knowledge types (tacit-explicit knowledge), and internal–external knowledge in education were identified. The study further provides the new paradigm for future study. Additionally, several concepts and theories were merged, namely SECI theory and ambidexterity view (knowledge exploration and knowledge exploitation). Future studies may extend the research area to different types of organisations and extend this model into empirical tests.

Full article: https://www.tandfonline.com/doi/full/10.1080/09537325.2020.1854714

Saide Saide received the bachelor’s degree with the Department of Information System, Faculty of Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau-UIN SUSKA Riau, Indonesia, in 2013, the master’s degree from the Department of Information Management, National Taiwan University of Science and Technology, Taipei, Taiwan, in 2016, and the master’s degree from the Departmentof Information System, Sepuluh Nopember Instituteof Technology (ITS Surabaya), Surabaya, Indonesia, in 2016, all in information systems and knowledge management. He is currently a Lecturer with the Department of Information System, Facultyof Science and Technology, Universitas Islam Negeri Sultan Syarif Kasim Riau - UIN SUSKA Riau. He was a Visiting Scholar and Research Collaboration withTampere University, Finland, a Researcher with the Department of Information Management, National Taiwan University of Science and Technology, a Project Management with EnReach - Energy Research Center, UIN SUSKA Riau, Indonesia. He has authored numerous articles published in SSCI/SCI journals such as Big Data, Technology Analysis & Strategic Management, IEEE Transactions on Engineering Management, and Journal of Enterprise Information Management, International Journal of Innovation Management, Journal of Science and Technology Policy Management, and International Journal of Business and Society. His research interests include knowledge management, information system, and IT-business strategy.